Privacy & Cookie Policy
1. Information We Collect
We collect different types of information to enhance your experience and improve our services. This includes:
a. Personal Information You Provide
When you use our website, you may voluntarily provide information, including but not limited to:
- Name, email address, phone number, and mailing address (for appointment requests, contact forms, or newsletter sign-ups).
- Health-related information (only if voluntarily submitted through our contact form, though we do not offer diagnoses online).
- Payment details (if applicable for online transactions, though we primarily process payments in-office).
b. Automatically Collected Information
When you visit our website, we may collect non-personally identifiable data, including:
- IP address, browser type, and device information
- Website usage data, including pages visited and time spent on our site
- Referral source (how you found our website, such as from search engines or social media)
- Cookies and tracking technologies (see Section 4)
c. Third-Party Analytics and Advertising
We use Google Analytics and other tracking tools to analyze website performance and visitor behavior. These services may collect:
- Demographic data (e.g., approximate location, device type)
- Behavioral data (e.g., pages visited, interactions with content)
We may also use Google Ads, Facebook Pixel, and similar remarketing services to serve targeted ads based on your previous visits to our website.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our dental services.
- Respond to inquiries and schedule appointments.
- Enhance website performance and user experience.
- Send promotional materials (only if you opt-in).
- Comply with legal and regulatory obligations.
We do not sell your personal data to third parties.
3. How We Protect Your Information
We implement industry-standard security measures, including:
- SSL encryption to protect data transmission.
- Restricted access to personal data, only allowing authorized personnel.
- HIPAA compliance for protected health information (PHI), if applicable.
However, no online platform is 100% secure, and we encourage you to avoid submitting sensitive personal health information through unsecured channels.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
a. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us:
- Recognize returning visitors.
- Save preferences and settings.
- Improve website performance.
b. Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for website functionality (e.g., session management, security). |
| Analytics Cookies | Help us track website usage (e.g., Google Analytics). |
| Marketing Cookies | Used for advertising and remarketing (e.g., Google Ads, Facebook Pixel). |
c. Managing Cookies
You can adjust cookie settings through your browser preferences. Most browsers allow you to:
- Block all cookies
- Delete existing cookies
- Receive notifications before cookies are stored
For Google Ads settings, visit: Google Ads Preferences.
For opting out of Google Analytics tracking, use the Google Analytics Opt-Out Tool.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal data we store about you.
- Request corrections or deletion of your data (subject to legal obligations).
- Opt out of marketing communications at any time.
To exercise these rights, contact us or call 317-288-5388.
7. HIPAA Compliance
If you are a patient, some of the information you provide may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). We comply with HIPAA regulations and only use your PHI as permitted by law.
For more details on your HIPAA rights, please request a copy of our in-office HIPAA Privacy Notice.
8. Updates to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Davies Dental
9850 E. 79th Street
Indianapolis, IN 46256
Phone: 317-288-5388
Website: www.daviesdental.com